Pre-purchase Questions/Sales: Call us toll-free at +1 (336) 612-3539
Contact Us
Pre-purchase Questions/Sales: Call us toll-free at +1 (336) 612-3539
Before you hit send, we've compiled a list of our most common questions
All you've got to do is check your emails and the order number, and go to "Track My Order" and put your order number and the email you made the purchase with. This is our most frequent message so we hope this helps!
In the rare event this happens, please contact us immediately. We'll respond as soon as we can with a screenshot of your order to confirm your details
If takes us 1-2 days to process everything and update details correctly with regards to your tracking number. Please give us that time and after that period, you should see your order's progress
If you've waited 2+ working days and still see nothing, then please contact us immediately with the form below and we will get back to you ASAP.
It usually happens if you've made a large order and we needed to dispatch your order in separate packages
We're based in the UK and USA. We have a team of 30 Ambassadors across New Zealand, Australia, Canada, and the USA.
We provide free worldwide shipping, so the answer to your question will always be yes!